8th March

North East Call Centre Conference, Newcastle

27th April

International Council Shopping Centres A.G.M, Warsaw

2nd May

Customer Wise Launch, Clayton-le-Moor Lancs

17th May

Estates Gazette Retail Summit, London

13th July

Alliance & Leicester Commercial Breakfast, Liverpool

26th September

International Council Shopping Centres, Latvia

19th October

European Outlet Conference, London

7th November

Venuemaster Conference Aston Business School, Birmingham

9th November

De Montfort University M.B.A. Course Visiting Lecture, Leicester

1st May

British Dental Conference, Manchester

8th May

Front Office Shared Services, London

9th May

British and Irish Ombudsman’s Association A.G.M., Edinburgh

13th June

International Council Shopping Centre Marketing Event, Prague

15th October

Fork Lift Truck Association, Midlands

20th November

De Montfort University M.B.A. Course Visiting Lecture, Leicester

3rd March

International Council Shopping Centres Conference, Liverpool

7th / 8th May

British and Irish Ombudsman’s Conference, Warwick University

18th September

Dundee Dental Services